Dan Feder, a graphic designer, and his husband, Don Bacigalupi, a museum director, have lived in the Hancock Park neighborhood of Los Angeles for two years. But they started looking to move closer to their teenage son’s school when pandemic lockdowns showed they could avoid a commute across town by working from home.
Yet having moved from Chicago two years ago, they still felt that they had an outsider’s view of Southern California real estate. They worried, too, about making a mistake in an uncertain economy.
“With so many unknown variables in the world, we wanted as much information as we could get before moving forward with such a large financial decision,” Mr. Feder said. “As an outsider, it’s difficult to gauge that.”
Buying a home under any circumstances can be stressful. But with some buyers looking to improve their lives during the pandemic and others trying to flee congested cities for greater space in the suburbs, the rush to move could cause unexpected problems. Companies are coming up with creative ways to help ease the process.
The financial aspect alone is daunting in this economy. Down payments on a home can be 25 percent to 30 percent of the purchase price, money that becomes largely untouchable once it’s handed over. But there are other factors to consider. Carrying costs are one, but so is the nature of a home as an asset: It may be worth millions of dollars on Zillow, but selling it for that price can be difficult.
The pandemic has created interrelated dynamics that make the process more complex. Some buyers want out of their city apartments, having already been cooped up in them for months this winter. If they have children, they may be acting quickly to get settled before the school year starts.
Existing-home sales in the United States fell 26.6 percent in May from a year earlier, to 3.9 million, according to the National Association of Realtors, but the pandemic has been a catalyst for many to move, with suburban areas drawing more interest, according to a separate report from the Realtor group. For example, the median sale price of a home in New Canaan, Conn., which is within commuting distance of Manhattan, rose 29 percent in May from the year before.
The national average interest rate on 30-year fixed mortgages fell below 3 percent for the first time on record this week, which could spur more people to buy a home.
There are deals in cities for those with cash and a strong stomach. Some of those purchases, costing millions of dollars, have been made through online scrolling and Zoom walk-throughs. But when purchases are driven by video, what catches the eye sells, and flaws can be missed.
“While various video technologies are changing how we travel and what we need to see live, I would not advise nor endorse buying any real estate sight unseen,” said Bill Nimmo, who heads the real estate asset management group at Wells Fargo Private Bank. “It can make sense to put a property under contract before visually seeing it, but not to close on it without seeing it live.”
He pointed to the ineffable feeling of home, from the light and flow to the neighbors. “These are subjective things that most buyers should see and experience to make a major investment,” Mr. Nimmo said.
The risk of buying anything sight unseen is unavoidable with a project under development. During the stay-at-home order in New York, 10 buyers purchased luxury condos for $2 million to $6 million at an unfinished development, 130 William, in the financial district.
Buyers usually get to peruse a high-end show room, to touch finishes and see how kitchens and bathrooms will be laid out. But in this case, they relied on online material, created for each apartment, down to the view from the windows.
“The shutdown worked to our advantage,” said Scott J. Avram, a senior vice president at Lightstone, the developer of 130 William. “It turned out to be a good bet to push more advertising. Buyers were almost a captive audience.”
Some were persuaded to buy because they could put down a 10 percent deposit, lock in a low-interest mortgage but not have to close until the fall, when the building will be finished.
How people are doing their due diligence in this stressful time is as distinct as this moment in history.
Some are trying to do traditional due diligence through new services. This was the case with Mr. Feder. Last year, he fell in love with a neighborhood on the west side of Los Angeles only to watch flames engulf it in last season’s wildfires.
“We watched half the neighborhood burn up,” he said. “We have a large art collection, and we didn’t want to put that at risk.”
So in the pandemic, he turned to a new product offered by PURE Insurance called Home Spotlight. The report rates a home’s risk for natural disasters like flooding, hurricanes, earthquakes and wildfires, and it is meant to show buyers whether PURE would insure the home. Not getting home insurance through a commercial carrier like PURE, AIG or Chubb substantially increases the annual premiums.
But the report also details any insurance claims, construction permits and work done on the home that could point to other problems that are not apparent at first glance — and certainly not through a video tour.
The Coronavirus Outbreak ›
Frequently Asked Questions
Updated August 27, 2020
What should I consider when choosing a mask?
- There are a few basic things to consider. Does it have at least two layers? Good. If you hold it up to the light, can you see through it? Bad. Can you blow a candle out through your mask? Bad. Do you feel mostly OK wearing it for hours at a time? Good. The most important thing, after finding a mask that fits well without gapping, is to find a mask that you will wear. Spend some time picking out your mask, and find something that works with your personal style. You should be wearing it whenever you’re out in public for the foreseeable future. Read more: What’s the Best Material for a Mask?
What are the symptoms of coronavirus?
- In the beginning, the coronavirus seemed like it was primarily a respiratory illness — many patients had fever and chills, were weak and tired, and coughed a lot, though some people don’t show many symptoms at all. Those who seemed sickest had pneumonia or acute respiratory distress syndrome and received supplemental oxygen. By now, doctors have identified many more symptoms and syndromes. In April, the C.D.C. added to the list of early signs sore throat, fever, chills and muscle aches. Gastrointestinal upset, such as diarrhea and nausea, has also been observed. Another telltale sign of infection may be a sudden, profound diminution of one’s sense of smell and taste. Teenagers and young adults in some cases have developed painful red and purple lesions on their fingers and toes — nicknamed “Covid toe” — but few other serious symptoms.
Why does standing six feet away from others help?
- The coronavirus spreads primarily through droplets from your mouth and nose, especially when you cough or sneeze. The C.D.C., one of the organizations using that measure, bases its recommendation of six feet on the idea that most large droplets that people expel when they cough or sneeze will fall to the ground within six feet. But six feet has never been a magic number that guarantees complete protection. Sneezes, for instance, can launch droplets a lot farther than six feet, according to a recent study. It’s a rule of thumb: You should be safest standing six feet apart outside, especially when it’s windy. But keep a mask on at all times, even when you think you’re far enough apart.
I have antibodies. Am I now immune?
- As of right now, that seems likely, for at least several months. There have been frightening accounts of people suffering what seems to be a second bout of Covid-19. But experts say these patients may have a drawn-out course of infection, with the virus taking a slow toll weeks to months after initial exposure. People infected with the coronavirus typically produce immune molecules called antibodies, which are protective proteins made in response to an infection. These antibodies may last in the body only two to three months, which may seem worrisome, but that’s perfectly normal after an acute infection subsides, said Dr. Michael Mina, an immunologist at Harvard University. It may be possible to get the coronavirus again, but it’s highly unlikely that it would be possible in a short window of time from initial infection or make people sicker the second time.
I’m a small-business owner. Can I get relief?
- The stimulus bills enacted in March offer help for the millions of American small businesses. Those eligible for aid are businesses and nonprofit organizations with fewer than 500 workers, including sole proprietorships, independent contractors and freelancers. Some larger companies in some industries are also eligible. The help being offered, which is being managed by the Small Business Administration, includes the Paycheck Protection Program and the Economic Injury Disaster Loan program. But lots of folks have not yet seen payouts. Even those who have received help are confused: The rules are draconian, and some are stuck sitting on money they don’t know how to use. Many small-business owners are getting less than they expected or not hearing anything at all.
What are my rights if I am worried about going back to work?
“If the buyers haven’t been given full disclosure, which is the law in California, then it causes other questions to come up,” said Steven Brown, chief executive of Hoffman Brown, an insurance brokerage firm. “If you didn’t tell me about the toilet that overflowed and cost $100,000 to fix, what else didn’t you tell us about?”
The report keeps the seller honest; it also slows down a buyer who may be acting quickly without full information.
A different type of fear — fear of missing out — is driving buyers who see opportunities as city dwellers flee to the suburbs. Christopher Rim, founder and chief executive of Command Education, an education consultant in New York, said he had started getting unsolicited offers for the TriBeCa loft that he bought less than a year ago. The offers were for more than the $3 million he paid.
“I figured if I could score a deal on another apartment, it would be a good trade,” he said.
He began looking for a bigger condo in a less-desirable neighborhood where prices were cheaper, figuring he would be working from home for the foreseeable future. But when his lowball offer of $3.5 million offer on a condo listed for $4.8 million was accepted, Mr. Rim paused. He worried about getting swept up in the moment.
Now his plan is to be more strategic and wait until the fall, when he is betting people who have left the city will discount their apartments even further. “There’s no way school is happening this fall,” he said. “They’re going to want to offload some inventory.”
In addition to viewing real estate, closing on a property has become more complicated and time consuming when social distancing is required. No longer are a dozen people crammed into a law office conference room to watch a buyer sign a stack of legal documents. But remote closings actually require greater vigilance and time to ensure mistakes are not made.
“When you’re face to face with a client, you’re able to go over all the numbers with them and make sure what they’re signing at the closing is what they negotiated,” said Sal Strazzullo, a real estate and estate planning lawyer at Strazzullo Law. “Being on the phone with someone and having them sign the documents when you read through them — you have to step up your game.”
He said closings that normally took an hour and a half could stretch on for 48 hours or more. Recently, he had to amend a closing when money wired to buy a condo arrived four days late.
Mr. Feder has not found another house in Los Angeles yet, but he and his husband have bought a weekend home in Palm Springs. They used their insurer’s home spotlight to assess the renovations that had been done to it.
“It stood out for its cleanliness, but we saw permits that were pulled for work on the home,” he said.
In this case, the renovations were purely for aesthetic reasons, but Mr. Feder felt comfort having the additional background. “This is a very uncertain age, and there’s a part of you that says, ‘Are we crazy for making a real estate purchase now?’” he said. “But if you can be confident and move forward, that’s better.”